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Share Your Story: How My Own WOC Nurses Inspired My Passion

We asked members to share their story about why they are passionate about WOC nursing. WOCN Society member, Heather Brigstock, ADN, RN, shared her incredible journey of how the care from her WOC nurses inspired her to pursue a career in WOC nursing. You can read Heather’s story below and if you have a story you’d like to share please email us at share@wocn.org.


On May 2, 2001, I underwent a total proctocolectomy resulting in a permanent ileostomy. I was 22 years old and 4 years into my battle with Crohn’s Disease. My first experience with a WOC nurse was my preoperative appointment for site marking. At the time, I had no idea how lucky I was to get a preoperative visit with a WOC nurse. I didn’t even know what a WOC nurse was. But during those first days of recovery in the hospital, I figured out very quickly that the WOC nurse was my lifeline. I tried to listen and retain everything I was taught in the hospital, but between the pain, nausea and orthostatic hypotension, I still went home feeling overwhelmed. The day I got home, I had a dehiscence of my abdominal incision. It was draining copious amounts of fluid, and was very scary. My home WOC nurse, Zora Hocking, was there right away. She taught my family how to pack my wound and we embarked on a long and slow process of wound healing. I was 95 pounds at 5 feet, 8 inches tall. My WOC nurse stressed the importance of my nutrition in my healing. On top of all of this, I kept having leaks under the wafer of my ileostomy appliance. I felt like I was falling apart. Zora switched me to a different pouching system-the system I still use to this day, because it is the only one I can wear without leaking. Something as simple as making the leaks stop was a huge boost in my confidence level. I could leave the house with confidence for the first time to go to my appointments. Slowly, my abdominal wound healed and I adjusted to life with an ileostomy. I gained some weight, was discharged from home care and returned to work.

Over the next few years, I went back to school to complete my prerequisites for nursing school and I got pregnant with my first baby. After delivering my baby daughter, I was visited by a WOC nurse, Marsha Connelly, to check in and make sure I was doing well. I had no complications from the pregnancy or delivery, but about six months later my stoma retracted. I started having leaks and my pouch life went from seven days to 12 hours. I didn’t know what to do and there were no outpatient WOC nurses in my area, so I called Zora and asked for help. After she assessed me, she knew I needed to go see a surgeon for revision. The day after the final in my anatomy class, I went in for a revision which turned into a bowel resection as well. Marsha was my WOC nurse in the hospital and she helped me adjust to this new stoma in a new location. She and Zora were tasked with getting me up and running within two weeks of surgery-my summer chemistry class was starting. Somehow, they did just that. I was able to get to the first day of my chemistry class; I had steri-strips still on my abdomen, but I made it.

Soon after, I was an official nursing student. The most rewarding experience I had in nursing school was taking care of a new ostomate. My patient was struggling and would not even look at the ostomy or acknowledge that it was there. I asked him if he would like to know what I like about having an ostomy. In that moment, I could see a wall come down in his eyes. “You mean you have an ostomy?” he asked. I nodded and smiled. “But I couldn’t even tell!” he told me. “No, and no one will be able to tell you have an ostomy either” I responded. By the end of that shift, he was emptying his pouch independently. Just knowing that he wasn’t alone was enough. The experience of taking care of a new ostomate lit a fire inside me. I knew that I had found my passion, but I was overwhelmed being a new nurse and any additional education seemed out of reach. When I graduated from nursing school, I had my second baby girl and went to work as a new nurse.

Several years passed by and I experienced a severe relapse of my Crohn’s disease. On top of this, my stoma was retracting again. By this point, I had two young daughters who were quite proficient in ostomy care. At times, they would wear one of my pouches to “look like Mommy.” Due to the disease and the retracted stoma, I had to undergo another bowel resection and stoma revision. Once again, Zora was by my side, helping me adjust to yet another stoma in yet another location.

I have now had my ileostomy for almost 15 years. The same WOC nurses have taken care of me that entire time. It is like seeing old friends who have coached me along a very long journey. If I didn’t have the care of amazing WOC nurses, I would never have had my children and I would never have had the confidence to go to school. This August, I will graduate with my Master of Science in Nursing from the University of San Francisco. Immediately after graduation, I will be starting a WOC Nursing Education Program. My area of focus in school has been the long term support of ostomy patients. Without WOC nurses, there would be no long term support for patients like myself. Like the patient I took care of when I was a student years ago, we all have a need to feel understood. WOC nurses are the only people we can turn to when we have a complication. All patients with chronic health needs deserve to have competent care, ostomy patients like myself deserve to have access to a WOC nurse. Nothing less will do.

Heather Brigstock, ADN, RN